Refund Policy

1. Our Commitment to You

At ProductFlow AI, we are committed to delivering real value through our digital products, tools, and membership plans. We believe in our products and want you to feel confident in every purchase. That is why we offer a straightforward 30-day money-back guarantee on all digital product purchases and monthly membership subscriptions.

2. Digital Products — Refund Eligibility

You are eligible for a full refund on any digital product purchase if:

• You request the refund within 30 days of your original purchase date
• You contact us at [email protected] or through our Contact page
• You provide your order details (email address used for purchase and approximate purchase date)

We do not require you to explain why you want a refund. Your satisfaction is our priority. Refunds are processed back to your original payment method within 5–10 business days.

3. Membership Subscriptions — Refund Policy

For monthly membership subscriptions:

• You may cancel your subscription at any time from your Profile page. Cancellation takes effect at the end of your current billing period and you retain full access until then.
• If you cancel within the first 30 days of your initial subscription, you are eligible for a full refund of your first payment.
• Subsequent renewal charges are non-refundable, but you may cancel at any time to prevent future charges.

For annual membership subscriptions:

• You may request a full refund within 30 days of your annual subscription purchase.
• After 30 days, annual subscriptions are non-refundable, but you may cancel to prevent renewal.

4. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• Refund requests made more than 30 days after the original purchase date
• Subscription renewal charges (beyond the first billing period)
• Purchases made with promotional codes or discounts greater than 50% off
• Accounts terminated for violation of our Terms of Service
• Requests based solely on a change of mind after the 30-day window has passed

5. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at [email protected] with the subject line "Refund Request"
2. Include the email address used for your purchase, the product name or subscription plan, and your approximate purchase date
3. We will confirm your refund request within 1–2 business days
4. Refund processed back to your original payment method within 5–10 business days after approval

Alternatively, you can use our Contact form to submit your refund request.

6. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. We are committed to resolving any issues quickly and fairly. Initiating a chargeback without first contacting us may result in suspension of your account. If you have already filed a chargeback and would like to resolve the issue directly, please contact us at [email protected].

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund, please contact us: